Customer Service agent on the phone.

Customer Service Center

Our goal is to make managing
your mortgage with PNC easy.
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Customer Service Center

Welcome to PNC Mortgage's Customer Service Center. Whether you're looking for information about your current mortgage, how to make a mortgage payment or to learn more about the services we provide to our borrowers, you've come to the right place.


Access your mortgage account information online:
  • Loan Information
  • Transaction History
  • Online Registration
  • Update Contact Information
Have a question for PNC Mortgage? These online tools provide the answer:

Contact Customer Service

Have a question for a PNC Mortgage Customer Service Representative?

Current customers can email us through Mortgage Online: Login Now

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© 2014 The PNC Financial Services Group, Inc. All rights reserved. Bank deposit products and services provided by PNC Bank, National Association, Member FDIC. PNC is a registered service mark of The PNC Financial Services Group, Inc ("PNC"). PNC Mortgage is a division of PNC Bank, National Association, a subsidiary of PNC. All loans are provided by PNC Bank, National Association and are subject to credit approval and property appraisal. Terms and conditions of the offer subject to change without notice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.