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Tax FAQ's

Tax Information

What should I do with the tax bill I received?

If your loan is not escrowed for tax payment by PNC Mortgage, you should pay the amount due to the taxing authority listed on your bill. If your loan is escrowed and the tax bill you received has not been paid, please write your loan number on the bill and fax it directly to our Tax Department at 855-295-7866, or mail it to: 

PNC Mortgage 
Attn: Tax Department
P.O. Box 1804
Dayton, OH 45401-1804

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Why did I receive a bill from my taxing authority when PNC Mortgage is supposed to pay the bill for me?

More than likely, this bill is an assessment or supplemental bill. Some taxing authorities will send this type of bill because an additional amount is due that was not assessed at the beginning of the current tax cycle. You may wish to contact your local taxing authority for clarification.

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When were my taxes last paid?

You may view a breakdown of the taxes paid by visiting our Escrow Information web page. If a tax bill has not yet been disbursed, we may not have received an updated bill from your taxing authority. Your tax bill may be faxed to us at 855-295-7866. Please be sure to write your loan number on your tax bill. If you require further research into the matter, please e-mail us your specific questions and we will be happy to assist you.

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Why did my taxes increase?

Changes in the tax amount can occur because of increased property value or higher budget demand from the jurisdictions who receive property tax dollars, additional or increased levies, or a reassessment of the property value. A comparison of the values and rates, between last year's tax bill and this year's tax bill can show you specific areas of increase or decrease. PNC Mortgage pays the amount shown due on the current year's tax bill.

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I sold this property. What should I do with the tax bill?

You can either forward it to the new homeowner or immediately contact the associated taxing authority to inform them of the change. They may not have the information on record because of the timeliness of the sale and the mailing of the bills.

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I am the new owner of this property. Why am I being billed for the entire year?

Property taxes are assessed against the property, not the person. The Treasurer's Office does not pro-rate taxes between new and prior owners. However, during the closing of a typical real estate transaction, tax amounts are pro-rated between buyer and seller. You may confirm this by reviewing your closing statement.

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Do I live in a Homeowner Tax Area?

Some states contain special tax areas called homeowner areas. In a homeowner tax area, PNC Mortgage cannot receive tax information from the taxing authority, nor are we allowed to access the tax records without the homeowner's permission. The borrower must provide the tax bill to PNC Mortgage or give authorization to the taxing authority to release the tax information to the third party (such as a tax paying service). If your property is located in Kentucky or Pennsylvania, it is likely you are located in a Homeowner Tax Area. PLEASE NOTE: Your tax bill should be sent to: 

PNC Mortgage
Attention: Tax Department
PO Box 1804
Dayton, OH 45401-1804

PNC Mortgage will send a Homeowner Tax Area instruction letter to you approximately 45 days prior to your tax bill due date. Please be sure to watch your mail for these important instructions concerning your real estate taxes.

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