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Refinance/New Loan FAQ's

Refinance/New Loan Information

Who do I call for information about obtaining a new loan?

To locate one of the PNC Mortgage family of mortgage lenders in your area, please visit our Mortgage Application Center. If speed and convenience are paramount and you are comfortable completing the loan process over the telephone, please call our Consumer Direct Lending Center at 1-877-508-3339 or visit a local branch (where available).


Who do I call for information on refinancing my existing loan?

Our Loan Specialists at the Consumer Direct Lending Center offer you the speed, ease and convenience of completing your transaction over the telephone. Our Refinance Hotline is a toll free call away at 1-877-508-3339. You may wish to visit our Refinance web page or visit a local branch (where available) for more information.


Do you have Home Equity Loans?

We offer you the option of a convenient "revolving" Home Equity Line of Credit or a more traditional "close-ended" Home Equity Loan. Both products are second mortgages, which allow you to gain a measure of control over your monthly debts without disturbing your first mortgage.


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© 2014 The PNC Financial Services Group, Inc. All rights reserved. Bank deposit products and services provided by PNC Bank, National Association, Member FDIC. PNC is a registered service mark of The PNC Financial Services Group, Inc ("PNC"). PNC Mortgage is a division of PNC Bank, National Association, a subsidiary of PNC. All loans are provided by PNC Bank, National Association and are subject to credit approval and property appraisal. Terms and conditions of the offer subject to change without notice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.