PNC Mortgage®

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Current Customers

Have a question about your PNC Mortgage home Loan?

Automated Account Information	Available 24 hours a day, 7 days a week	(800) 822-5626
Customer Service Representative	M - Thur: 8am - 9pm ET Fri: 8am - 5pm ET Sat: 9am - 2pm ET	(800) 822-5626
Collections	M - F: 8am - 10pm ET Sat: 8am - 5pm ET	(800) 523-8654

Current Customers: Log in to Mortgage Online to send a secure message through the Secure Message Center	Login to Mortgage Online	Register for Mortgage Online
Hardship Assistance Process for Fannie Mae and Freddie Mac Hardship Assistance Review	Learn More
Non-Customer Inquiry	Email Customer Service
Executive Office	Email Executive Office

New Loans

For questions about new home purchase and refinance loans or application in process...

Call 1-877-508-3339

M-Th: 8am to 9pm ET
Fri: 8am to 6pm ET
Sat: 10am to 4pm ET

Already Applied, Need Help?

P: 1-877-762-4685

M - F: 7am - 11pm ET

Find a local loan officer or branch

Get application status updates online with PNC Mortgage InSight

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© 2012 The PNC Financial Services Group, Inc. All rights reserved. Bank deposit products and services provided by PNC Bank, National Association, Member FDIC. PNC is a registered service mark of The PNC Financial Services Group, Inc ("PNC"). PNC Mortgage is a division of PNC Bank, National Association, a subsidiary of PNC. All loans are provided by PNC Bank, National Association and are subject to credit approval and property appraisal. Terms and conditions of the offer subject to change without notice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.