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Electronic Funds Transfer (EFT)
Terms and Conditions

Please read all of the terms and conditions carefully and click continue for the next page.

  1. By enrolling in the Electronic Funds Transfer (EFT) Service (the "Service"), you are authorizing PNC Mortgage to make your mortgage loan payment each month by automatically transferring funds from the financial institution account specified by you.
  2. Your loan must be in a current status before EFT can be established.
  3. Before your first automated payment, PNC Mortgage will send you written notification of the transaction's start date (the "Automated Payment Date"). Please review and confirm this information for accuracy and report any errors or changes to PNC Mortgage immediately. You are responsible for making all payments on time up to the initial Automated Payment Date.
  4. If your scheduled Automated Payment Date falls on a weekend or a legal bank holiday, the automated payment will occur on the next business day.
  5. Be sure to check your financial institution account statement to verify the date and amount of any automated payments initiated by PNC Mortgage. In the event of an error, please notify your financial institution and PNC Mortgage immediately.
  6. Under the terms of your mortgage loan, your mortgage payment may change. The Service allows PNC Mortgage to adjust the amount of the automated payment from your financial institution account to accommodate these changes.
  7. If you wish to make a change to your current Service or wish to pay an additional amount toward your outstanding principal balance,  this deduction will be made along with your regular monthly mortgage payment,  you must enroll with a new Electronic Funds Transfer (EFT) form. You can change or eliminate this additional amount as long as you give PNC Mortgage your notification at least ten business days before the scheduled Automated Payment Date.
  8. PNC Mortgage cannot use an automated payment collect fees or additional escrow payments. Your payments for fees or additional escrow must be mailed separately.
  9. You have the right to terminate the Service by notifying PNC Mortgage at least ten business days prior to the Automated Payment Date.  You are responsible for making all payments on time following cancellation of the Service. Your automated Payment Date may not be your mortgage payment due date, which will apply after you have cancelled the Service.
  10. If your financial institution returns an automated payment unpaid, PNC Mortgage has the right to assess a reasonable fee. You are then responsible for mailing the payment to PNC Mortgage. If your payment is not received by us before the end of your grace period, your mortgage payment for that period will be counted as past due and the usual late payment fee will apply.
  11. PNC Mortgage reserves the right to cancel this Service for any reason and will terminate it if: 

    -- Your automated payment is returned by your financial institution because of "Authorization Revoked" or "Account Closed",

    -- Three automated payments are returned unpaid for insufficient funds within a consecutive 12-month period,
    -- You do not otherwise comply with these terms and conditions or your mortgage, or
    -- Your loan enters a Foreclosure, Loss Mitigation or Home Affordable Modification Program (HAMP) status
  12. If you have any questions or need assistance, please call PNC Mortgage Customer Service at 1-800-822-5626. Our Customer Service Department is available Monday through Thursday 8:00 am to 9:00 pm, Friday 8:00 am to 5:00 pm and Saturday 9:00 am to 2:00 pm EST.

                  Correspondence Address:              
                    PNC Mortgage/Payment Services
                    Mail: B6-YM14-01-1
                    PO Box 1820
                    Dayton, OH 45401

 

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© 2012 The PNC Financial Services Group, Inc. All rights reserved. Bank deposit products and services provided by PNC Bank, National Association, Member FDIC. PNC is a registered service mark of The PNC Financial Services Group, Inc ("PNC"). PNC Mortgage is a division of PNC Bank, National Association, a subsidiary of PNC. All loans are provided by PNC Bank, National Association and are subject to credit approval and property appraisal. Terms and conditions of the offer subject to change without notice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.