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Account Access - New Loans

Did you just recently purchase a home or refinance with PNC Mortgage? If so, you may not be able to log on to view your new loan immediately.

If you have recently closed on your loan, please read the important information below:

If you are unable to log on to your new PNC Mortgage loan, it may be because your loan has not yet been set up on our database or that you need to register your user ID and/or password.


Your new loan will be accessible online within 6-8 weeks after your closing. Once your loan is set up, you will be able to access many on line account information statistics, such as loan balance, tax and interest information, payment history, and much more. We appreciate your patience and continued business relationship with PNC Mortgage.


When remitting your monthly payment, please use the temporary coupons you received. Or, you may write your loan number on the memo portion of your check and mail your payment to:


PNC Mortgage

Attn: Payment Services

PO Box 1820

Dayton OH 45401-1820

Equal Housing Lender logo Member FDIC logo
© 2012 The PNC Financial Services Group, Inc. All rights reserved. Bank deposit products and services provided by PNC Bank, National Association, Member FDIC. PNC is a registered service mark of The PNC Financial Services Group, Inc ("PNC"). PNC Mortgage is a division of PNC Bank, National Association, a subsidiary of PNC. All loans are provided by PNC Bank, National Association and are subject to credit approval and property appraisal. Terms and conditions of the offer subject to change without notice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.