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Customer Service

Customer Service Hours Phone Number

Automated Account
Information

Available 24 hours a day,
7 days a week

(800) 822-5626

 

Customer Service
Representatives

 

8 AM - 9 PM EST, Mon - Thur

8 AM - 5 PM EST, Friday

9 AM - 2 PM EST, Saturday

(800) 822-5626

 

 

Collections

 

 

 

8 AM - 10 PM EST, Mon - Fri

8 AM - 5 PM EST, Saturday

 

 

(800) 523-8654

 

 

 

New Loans & Lines

New Loans Hours Phone Number

Home Purchase Loans

 

 

8 AM - 10 PM EST, Mon - Thurs

8 AM - 6 PM EST, Friday

10 AM - 2 PM EST, Saturday

(877) 508-3339

 

 

Refinance Loans

 

 

8 AM - 10 PM EST, Mon - Thurs

8 AM - 6 PM EST, Friday

10 AM - 2 PM EST, Saturday

(877) 508-3339

 

 

Contact a Local Branch

9 AM - 5 PM EST, Mon - Fri

Local Branch
Phone Numbers

Home Equity Loans

 

7 AM - 10 PM EST, Mon - Fri

8 AM - 5 PM EST, Sat & Sun

(800) 762 - 5684

 
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© 2012 The PNC Financial Services Group, Inc. All rights reserved. Bank deposit products and services provided by PNC Bank, National Association, Member FDIC. PNC is a registered service mark of The PNC Financial Services Group, Inc ("PNC"). PNC Mortgage is a division of PNC Bank, National Association, a subsidiary of PNC. All loans are provided by PNC Bank, National Association and are subject to credit approval and property appraisal. Terms and conditions of the offer subject to change without notice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.