PNC Mortgage®

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Important property tax information for September and October

Tax Information for residents of CT, DE, KY, MA, ME, NH, NY, or VT.
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Hurricane Information and Submitting Claims

Get information about how to prepare your home for a hurricane and how to file an insurance claim in the event your home sustains damage during the storm.
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Contact Us

At PNC Mortgage doing the right thing means treating you with respect, getting you the information you need ASAP, and - most of all - never forgetting that you chose us to be your mortgage company, and not the other way around.

Customer Service

Hours

Phone Number

Automated Account
Information

Available 24 hours a day,
7 days a week

(800) 822-5626

Customer Service
Representatives

8 AM - 9 PM EST, Mon - Thur

8 AM - 5 PM EST, Friday

9 AM - 2 PM EST, Saturday

(800) 822-5626

Customer Assistance

8 AM - 10:30 PM EST, Mon - Thur

8 AM - 5 PM EST, Friday

8 AM - Noon EST, Saturday

(800) 523-8654

Email Us

We'll get back to you as soon as possible:

Current Customers: Log in to Mortgage Online to send a secure message or to get current loan information:

Email our Executive Office: Email feedback or escalated issues regarding your existing mortgage.

Email the Executive Office

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The PNC Financial Services Group, Inc. ("PNC") provides investment and wealth management, fiduciary services, FDIC-insured banking products and lending and borrowing of funds through its Subsidiaries, PNC Bank, National Association and PNC Bank, Delaware, and National City Bank, which are Members FDIC. Securities products and brokerage services are offered through PNC Investments LLC and/or NatCity Investments, Inc., registered broker-dealers and members of FINRA, and SIPC. Insurance products and advice may be provided by PNC Insurance Services LLC and/or National City Insurance Group, Inc, licensed insurance agency affiliates of PNC, or by licensed insurance agencies that are not affiliated with PNC; in either case a licensed insurance affiliate will receive compensation if you choose to purchase insurance through these programs. A decision to purchase insurance will not affect the cost or availability of other products or services from PNC or its affiliates. PNC does not provide legal, tax or accounting advice.

Investments and Insurance: Not FDIC Insured. No Bank or Federal Government Guarantee. May Lose Value.